Kinderpedia’s mission is to build the most important relationships in education — the ones between school officials, teachers and parents. We’re humbled that millions of teachers and parents like you trust Kinderpedia to do that every day. Keeping this trust through your privacy and safety is incredibly important to us.
This policy describes how Kinderpedia treats your information, not how other organizations treat your information. If you are using Kinderpedia in a nursery, kindergarten or school or on a device or account issued to you by your school or another organization, that school or organization likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your use of Kinderpedia. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your teacher or administrator.
This policy does not apply to websites or practices of companies that Kinderpedia does not own or control, or to individuals that Kinderpedia does not employ or manage, including external providers or publishers, which we may display on our services.
Developed to specifically address the real-world problems in
Childhood Education, Kinderpedia is an interactive digital and mobile
solution, which brings together nurseries, kindergartens, schools, teachers and parents on the same
available on all desktops and mobile devices, anytime, anywhere. Users can take advantage of all
specially designed features that help them communicate faster, work smarter and get organized
Kinderpedia is unique in that it focuses on both the Parent Communication and Engagement, as well as Center Administration and enables real-time communication, customized interaction and resource sharing. Kinderpedia is a SaaS platform – software as a service – meaning that some or all of its users may be charged for enjoying its features, based on their previous and explicit acceptance. The app provides a friendly, private and secure interface ensuring transparency and a direct communication channel to keep parents connected and engaged. The platform is composed of a robust web interface complemented by native iOS and Android apps for teachers and parents.
Daycares, Kindergartens and Schools are profiles of education entities, created by their administrators (Managers/ Schools Officials) in order to ease communication and collaboration with their key users and beneficiaries: Teachers & Parents. They are at the core of the Kinderpedia platform, as most of its features and functions are related to the above.
Managers/Schools Officials own and manage the profiles of education entities: Daycares, Nurseries, Kindergartens and Schools, from their registration and set-up to the assignment of new user types, such as Teachers or Parents. Managers/Schools Official create children’s basic profiles - which they share with their Parents, for validation - and groups or classes, which they assign to Teacher users, who further manage them, in close communication with Parents.
Parents and Teachers may access Kinderpedia by creating an individual account or by validating an account assigned to them by the Manager/School Official, via an e-mail invitation. To get full access to the features of the platform, both user types must be associated to a Daycare/Nursery/Kindergarten/School, as well as to one or may of its groups or classes.
Teacher user type may obtain access to information regarding one or several groups or classes, including name of registered children, contact information for their parents, multimedia files containing children’s image, class calendar and extra-curricular events, medical files and physiological coordinates.
Guest user can only browse our nurseries/kindergartens/schools directory and the guest is able to pre-register his child if there are any available places in the institution he opt for.
All user types are fully responsible for the data and resources they upload to the Kinderpedia platform and commit to using private and sensitive information in accordance to the public laws, professional ethics and moral codes.
What information does Kinderpedia collect from children, and how
Kinderpedia collects the minimal amount of information from managers, teachers or parents about their children necessary to create accounts on our Service: we ask parents to provide a unique username (we advise parents to use their real email address), a password, and their real name in order to be easy for teachers to communicate with them. We also ask for the child's name, age, and gender (in order not to have duplicate children’s accounts). We will not use parent emails provided this way to market our Service to the parent, unless the parent has opted in to e-mail marketing or has separately created an account on our Service. Beyond this, the Kinderpedia child’s account does not allow the child the ability to access the service or upload any content to their account, or enter any other personal information. In addition to the information entered by the parent, we automatically collect some information from any use of our Service as set forth in the "Information collected automatically" section below.
No child’s full profile is made available or visible to the public (guests), or to any other parents, through Kinderpedia. Teachers may share their classes, with other teachers they co-teach with in their daycare, kindergarten or school, to help them collaborate. If the teacher chooses to display Kinderpedia in their classroom, such as projecting via a smart board or interactive whiteboard, students physically present in that classroom may see other students’ names, avatars (which can be the default avatars, or avatars modified by parents) and other information that teacher can see browsing through his own account. Teachers can of course choose not to display Kinderpedia this way, for example by using the Kinderpedia App on their mobile devices — and many do!
Other parents from the same daycare, kindergarten or school with their child may see only child name, avatar (which can be the default avatars, or avatars modified by parents) and date of birth (if this is set as visible by center manager - eg: Classmates module is active).
Other parents from the same class or group with their child may also see, beside the name, avatar and date of birth, the common activities, events, documents, pictures or comments related to that group or class where their child is taking part.
There are currently four categories of users on our Service: guests, teachers, parents and school officials. We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
|We collect||Why we collect it|
|Your name, e-mail address (it is actually your username) and contact preferences||
|Your child’s name, image and other personal information, such as date of birth (if you choose to share it).||
|The geographic area where you use your computing devices when you interact with the Service and the language you select||
|Your address and telephone number||
|Actions you perform in your account, including your use of certain product features and your storage of particular forms of Content (e.g., PDFs or JPGs), as well as the type of device and software you are using||
|Payment information (if you purchase a Paid Service)||To process your payment. (In most cases, Kinderpedia uses third-party payment processors and therefore has only limited information about your payment transactions)|
|Billing information for schools and kindergartens (i.e., address, email address and telephone number, VAT number)||To communicate with the Billing Contact on the account and provide account support.|
When you download our Mobile Application, we automatically collect information on the type of device, name and version of the operating system, name and version of the application, whether the currently logged in user is a teacher, parent, or other user type, the numerical mobile device user ID, as well as actions performed by the user in accessing the Mobile Application (“Mobile Usage Information,” which is considered part of “usage information” as described above). However, we do not ask you for, access or track any geographic-location-based information from your mobile device (i.e., any information regarding where your mobile device is located on the globe at a particular time) at any time while downloading or using our Mobile Applications. For clarity, this does not prevent us from asking you what kindergarten or school you are affiliated with or to share your location when you decide to search for the nearest kindergarten or school via Kinderpedia web interface.
We also use mobile analytics software to allow us to better understand the functionality of our Mobile Application and Mobile Site on your phone. This software may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage information, performance data, crash reports, and where the application was downloaded from; this information is considered Mobile Usage Information.
The Services may also contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the Services are used.
Will KINDERPEDIA share, rent or sell any of the personal information or children’s personal information it receives?
Personal Information and Children's Personal Information about our users is an integral part of our business.
First and foremost, we believe your information is yours, so you should know that Kinderpedia DOES NOT sell or rent your (or your child's) personal information to any third party for any purpose - including for advertising or marketing purposes.
We may share your Personal Information and Children's Personal Information in personally identifiable form only as described below. Again, please note that references to "Personal Information" only apply to personal information of individuals who are not underage students.
If your User Category allows it, you may choose to populate your user profile on the Services with Personal Information or Children’s Personal Information, including, without limitation, your name, photo and kindergarten or school affiliation. This user profile information will be displayed to other users to facilitate user interaction within the Services or facilitate interaction with Kinderpedia. If you are a parent, and if your account is linked to your child’s account, the only users who may view your child profile are those who belong to your Limited Access Group(s). However, please keep in mind that information (whether Personal Information or Children's Personal Information or not) or content that you voluntarily disclose online (in “communities,” your Limited Access Groups, to your connections, in comments to our blog etc.) becomes available to other users and can be collected and used by others, in accordance with the privacy settings you select in your account preferences, or in accordance with the User Category to which you belong. Any images, captions or other content that you submit to the Services in a manner any other user can view may be redistributed through the Internet and other media channels. For example, if you are a parent or a teacher, the content you contribute in your Limited Access Group(s) will be displayed to other members of that Limited Access Group; however, we cannot control what members of your Limited Access Group will do with such content after you have disclosed it. Your name may be displayed to other users when you upload images or videos or send messages through the Services and other users can contact you through messages and comments.
As part of the Services, you may receive from Kinderpedia (depending on your User Category) e-mails or other types of communication relating to your use of the Services or your user profile. You acknowledge and agree that by posting information on the Services or otherwise using the Services, Kinderpedia and its agents may send you email, contact you or engage in other communication that they determine relate to your profile or use of the Services. Depending on your User Category, Kinderpedia may use your e-mail address to send updates, a newsletter or other news regarding the Services, or to simply send Notifications.
If Kinderpedia, or some all of its assets were acquired or otherwise transferred, user information may be transferred to or acquired by different legal entity.
We may disclose personal information if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of Kinderpedia, our employees, our community, or others, or to prevent violations of our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.
We post testimonials on our Service, which may contain personal information such as the name, photo and/or a video of the individual in the testimonial. We obtain the individual’s consent in advance to ensure we have permission to post this content publicly. To request removal of your personal information from our testimonials, please contact us at [email protected].
We may share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how Kinderpedia is used, spot industry trends, or to provide marketing materials for Kinderpedia. Any aggregated information shared this way will not contain any personal information.
When using the Mobile Application, Kinderpedia may send push notifications to teachers and parents - for example, letting them know when their daily report is ready, when observation or grades have been posted or telling them about a new event or poll that need a quick answer.
We require parents to provide a valid email address before they sign up for the Service and start receiving push notifications from Kinderpedia. At all times, parent users may opt out of receiving further notifications for each individual module or category, using the app settings.
Kinderpedia servers are in highly secure, military-grade data centers that are access-controlled. Kinderpedia uses bank-grade security at the software and network level to ensure all information is transmitted securely.
Your Kinderpedia account Personal Information or Children's Personal Information is protected by a password for your privacy and security. We also use coding practices, which take steps to prevent attack on our Services from web browsers and malicious scripts, by processing all actions through several permission verifications checks.
You may help protect against unauthorized access to your account and Personal Information or Children's Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
When you enter sensitive information (such as a credit card number) in our Service purchasing process, we encrypt the transmission of that information using secure socket layer technology (SSL).
Kinderpedia endeavors to keep your information private. We work hard to ensure the integrity and security of our systems, however, no practices are 100% immune, and we can’t guarantee the security of information. Unauthorized entry or use, hardware or software failure, outages, attacks, human error, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage www.kinderpedia.co or elsewhere on the Service, and may send email to you at the e-mail address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
For additional information about the security measures we use in connection with the Services, please contact us at [email protected].
Kinderpedia aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we have to keep that information for legitimate business (e.g., we need at least an e-mail address for your account) or legal purposes.
- Accessing Your Information: To request access to all your personal information we have on file, please contact us at [email protected]. In some cases, we won’t be able to guarantee complete access due to legal restrictions - for example, you will not be allowed to access files that contain information about other users or information that is confidential to us. We may not be able to fulfill requests that are unreasonably repetitive, require disproportionate technical effort or would be extremely impractical.
- Updating Your Information: You may update, correct, or delete some of your profile information or your preferences at any time by logging into your account on Kinderpedia and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at [email protected]. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period of time (no longer than 12 months) or for legal purposes.
- Accessing Your Child’s Information: Take a look at our “Parental Choices” section below to see how you can obtain copies of your child’s personal information.
If you are the parent or legal guardian of a child who has a Kinderpedia account created by a teacher or a school official and you did not receive an email seeking your consent or providing notice, you can email us at [email protected] to have that child’s account deleted.
Any parents that want copies of their children’s personal information that we may have stored can contact us either by sending an email at [email protected] or as described in the "How Can I contact Kinderpedia with questions" section below. At any time, parents can refuse to permit us to collect further personal information about their children from teachers or school officials, and can request that we delete the personal information we have collected about their child by contacting us as per the "How Can I contact Kinderpedia with questions" section below. Please keep in mind that deleting records may require us to terminate the account in question. Also remember that before we can share the information with you, or delete it per your request, we will need to verify your identity, for example by requiring that you provide acceptable forms of personal identification.
How long is your personal data stored?
Your personal data (name, email, etc) are stored as long as you keep your account alive. You are able to access your account and receive information about your child only if your account state is active and only if you are able to login with your email address and your password.
We protect students with our industry-leading policy: we don’t keep student personal information schools don’t need and we delete all personal data when you decide to terminate your child or your parent account.
We hope you’ll love using Kinderpedia now and always. However, if for some reason you ever want to delete your account (parent, teacher or school official), you can do that at any time by contacting us at [email protected]. If you are a parent or teacher using the Kinderpedia Platform, you may also delete your account by logging into your account and accessing your account settings page.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your name, username, password, email address, and profile photos) and depending on the category of user you are (i.e., parent, teacher or school official), information collected through the mobile permissions you’ve granted. Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account. For more details, please read our Deletion FAQ.
Kinderpedia complies with the regulations of GDPR, EU Safe Harbor Framework and the Swiss Safe Harbor Framework set forth by the Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. Kinderpedia has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about GDPR rules please click here. To learn more about the Safe Harbor program, please click here.
If you are parent, teacher or school official and if you have an active user account on Kinderpedia you can send us a support ticket from your account or may also write to us.
Kinderpedia’s Data Protection Officer
Kinderpedia has a “Data Protection Officer”, who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
46 – 48 Calea Plevnei, C Building, 2nd Floor
- Our Commitment
- What is Kinderpedia
- User Types. Rights & Limitations
- Usage of Personal Information within Kinderpedia
- Which Children’s Information is Visible to Others?
- Information you provide to us
- Information Collected Automatically
- Will KINDERPEDIA share any of the personal information or children’s personal information it receives?
- Businesses We Do Not Control
- User Profiles
- Communication About the Services or in Response to User Requests
- Business Transfers
- Protection of Kinderpedia
- Aggregated Information and Non-Identifying Information
- Sharing with Kinderpedia Companies
- Push Notifications
- How does Kinderpedia protect and secure my information?
- Can I opt-out of providing information?
- How can I access and manage my personal information?
- Parental Choices
- How can I delete my account?
- Social Media Features/Widgets
- EU and Swiss Safe Harbor
- How can I contact Kinderpedia with questions?